Patient Resources

For your convenience, we’ve collected all of our patient resources for you to access in one place: right here! Welcome to Vulcan City Dental. We’re so happy to have you!

Patient Resources

For your convenience, we’ve collected all of our patient resources for you to access in one place: right here! Welcome to Vulcan City Dental. We’re so happy to have you!

Your First Visit

New to Vulcan City Dental? We’re glad you’re here! Welcome to your new home for compassionate dental care. The team at Vulcan City Dental believes that every patient deserves the best care in the most comfortable environment possible.

child smiling at dentist

Amenities for Your Comfort

If the thought of dental work has ever made you scared or uncomfortable, you are not alone. We’d like to prove to you that dental care can be peaceful, compassionate, and even enjoyable.

Vulcan City Dental offers the best amenities to make sure your visit with us is as comfortable as possible:

Methods to desensitize your teeth before treatment

Shaded glasses for light-sensitive eyes

Blankets and pillows for your comfort

Music for your enjoyment

…And much more!

What to Expect on Your First Visit

At Vulcan City Dental, we understand that a first visit can be daunting if you’re not sure what to expect. Allow us to put you at ease. Here’s what your first visit will look like:

receptionist handing paperwork to patient

Patient Forms

What only takes you a few minutes now can save you loads of time later on. Before your first visit, we ask that you take the time to complete our brief health and dental questionnaires as well as a New Patient Form to ensure we’ve got all the information we need to give you the best care possible.

Please print and fill out the form below and bring it with you when you arrive for your first visit. Rest assured that your information is safe with us. We look forward to meeting you!

Questions about your New Patient Form? Call our office at (585) 342-7902
dental receptionist shaking patient's hand

Financial Information

At Vulcan City Dental, our mission is to give you the most comfortable and comprehensive dental care in Rochester.

On your first visit, we’ll help you make the most of your investment with an individual treatment plan and give you an estimate of your total cost.

Dental Insurance
Rescheduling Appointments
Payment Options

We participate as an in-network provider with Excellus BlueCross / BlueShield. We’ll gladly process your insurance claims for you once treatment is rendered. A predetermination of treatment can also be sent to your insurance as necessary for a more accurate estimate of the amount covered by your insurance in advance.

The remaining balance is ultimately the responsibility of the patient, as your dental benefits are a contract between your employer and your insurance carrier. Your estimated copay and/or deductible for treatment is due on the day of service unless previous financial arrangements have been made.

We gladly accept most other dental insurance plans as out-of-network, and we’re happy to file claims on your behalf. Our insurance coordinator will be more than happy to answer questions on your individual insurance.

At Vulcan City Dental, we’ll always do our best to help you to maximize your insurance benefits. However, your treatment plan is individually based on your diagnosis and is not dependent on your dental insurance benefits or lack of benefits.

Plans change. We get it. At Vulcan City Dental, we’ll always be considerate of your time, and we ask that you be considerate of ours in return. Sometimes appointments need to be rescheduled.

We request 48 business day hours’ advance notice for rescheduling to avoid a fee.

Cash or personal checks are accepted at Vulcan City Dental.

Credit Card: Visa, Mastercard, American Express, and Discover

Care Credit: We offer 6-month interest-free payment plans, and extended financing plans are also available. You can apply online, or we’ll happily assist you in our office.

Questions about our policies? Call our office at (585) 342-7902.

Dental Insurance
Payment Options

We participate as an in-network provider with Excellus BlueCross / BlueShield. We’ll gladly process your insurance claims for you once treatment is rendered. A predetermination of treatment can also be sent to your insurance as necessary for a more accurate estimate of the amount covered by your insurance in advance.

The remaining balance is ultimately the responsibility of the patient, as your dental benefits are a contract between your employer and your insurance carrier. Your estimated copay and/or deductible for treatment is due on the day of service unless previous financial arrangements have been made.

We gladly accept most other dental insurance plans as out-of-network, and we’re happy to file claims on your behalf. Our insurance coordinator will be more than happy to answer questions on your individual insurance.

At Vulcan City Dental, we’ll always do our best to help you to maximize your insurance benefits. However, your treatment plan is individually based on your diagnosis and is not dependent on your dental insurance benefits or lack of benefits.

Cash or personal checks are accepted at Vulcan City Dental.

Credit Card: Visa, Mastercard, American Express, and Discover

Care Credit: We offer 6-month interest-free payment plans, and extended financing plans are also available. You can apply online, or we’ll happily assist you in our office.

Questions about our policies? Call our office at (585) 342-7902.

Payment Options

Cash or personal checks are accepted at Vulcan City Dental.

Credit Card: Visa, Mastercard, American Express, and Discover

Care Credit: We offer 6-month interest-free payment plans, and extended financing plans are also available. You can apply online, or we’ll happily assist you in our office.

Questions about our policies? Call our office at (585) 342-7902.

Vulcan City Dental FAQs

Happy Smiles at Vulcan City Dental

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